E-Mail Setup
Supported Client Configurations
The following client software is supported by IVS. Other client software may work, but IVS simply cannot troubleshoot the literally thousands of clients available.
Linux Clients
Mac OS/X Clients
Windows Clients
Palm OS Clients
Webmail Clients
General Configuration Options
Users preferring client software not listed above may be able to configure it with the following settings. Again, software not listed above is not supported by IVS.
- Receiving server type: pop3
- Port: 995
- Server name: mail.identityvector.com
- SSL: Required (via alternate port 995)
- Authentication type: Password
- Username: Full e-mail address
- Sending server type: smtp
- Port: 25 or 465
- Server name: mail.identityvector.com
- SSL: Required (via either STARTTLS on port 25 or alternate port 465)
- Authentication type: Plain
- Username: Full e-mail address
Miscellaneous E-Mail Service Notes
SPAM filtering
All E-Mail delivered to an identityVector-hosted account goes through a two-stage SPAM-filtering process.
- Greylisting
- SpamAssassin
All E-Mail delivered to an identityVector-hosted account (to include virtual domains) is parsed by SpamAssassin. We do NOT use a configuration that will cause you to lose any E-Mail, even if we think it looks like spam!!! We leave that up to you! Our configuration allows you to have the flexibility to do what you wish with messages that look 'spammy', and even configure SpamAssassin to look for (or not look for) certain aspects of incoming mail and rate them according to your liking.
If SpamAssassin thinks that a message is spam, it will change the subject field of the message by prepending the string [SPAM]. So, a message that was oriignally sent with the subject Make money fast! becomes [SPAM] Make money fast!. You can then configure your mail client to either delete those messages or to move them to a different folder for later review. For all messages (even those that are not tagged with the [SPAM] subject) SpamAssassin tells you how 'spammy' it thinks the message is, and why it thought so. This is done by the use of E-Mail headers that start with X-Spam. Use your email client to view the full headers of a message you retreive from our servers and you'll get a better idea of what these look like and how you may be able to use them. Primarily, these are useful in creating custom filters in your mail client or with procmail.
For details on configuring SpamAssassin, please see their web page (linked above, specific link of interest here: http://www.spamassassin.org/tests.html) and the large amount of documentation available online. Per-user SpamAssassin configuration can be accomplished via a web interface. Just login to webmail at http://webmail.identityvector.com/, click on "Options" at the top of your browser, then on "Spam Filtering". All settings are pretty straightforward, and if you want to get more detailed information on the settings, check out the SpamAssassin page. We're working on some pretty interesting upgrades to the Spam Filtering configuration, so check back once in a while to see what's new!